Wednesday, 29 October 2014

Strategic Digital Marketing & The Online Consumer


Companies are becoming much more savvy with the way they use digital marketing for their marketing strategies and planning. However, sometimes they can come very close to obtaining almost all the personal details of an online consumer.

 To start of with is the trend of ‘Location-based’ marketing. It not only targets your ad to consumers within a certain distance of your business with radius targeting technology, but it also uses this ‘technology and the demographic and customer information, to know where the customer is, who they are and what they like’ (Nissim, 2013).  This technology is a little invasive through the use of customers GPS location, however, for shopping centres it would be silly not to invest in radius targeting technology to target customers more effectively.

Likewise with ‘Location-based’ marketing, Google ‘Adwords’ and Apple ‘iBeacon’ both have been developed based on the radius targeting technology. As mentioned by Gary Nissim, “Apple’s ‘iBeacon’ (indoor positioning system) has taken the technology one step further enabling an advertiser to tailer messaging to a customer based on where they are in a store, office or stadium. For example, they can inform a customer in which aisle to find a product or provide navigational advice to their seat in a stadium.” This technology has real power of obtaining customer data and strategically using it to target the consumer (Nissim, 2013).

The advancement in technology is giving marketers the power to connect with their consumers and target them appropriately in the digital marketing world. ‘Location-based’ marketing is only one development of many to use consumer information to the advantage of marketers and thus companies can utilise this to increase sales and expand their leads.

Are you considering the information you slap onto the Internet? Who knows what is next? How will they target you effectively with your personal information and data?

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